fbpx

FAQ

Escritoire BASICS

WHAT IS Escritoire?

When you need a change of scenery while working, come to Escritoire. Escritoire provides a network of workspaces to get things done. We have everything you need; unlimited coffee, fast wifi, color printers, call booths, and reservable meeting spaces. Work whenever, wherever, and however you choose.

Am I A COWORKING SPACE?

Our mission is to build your neighborhood workspace, a place that you can call your productive home. Escritoire membership gives you access to our location, which means you can find a place to get things done wherever you are. Feeling lonely while working from home, head to Escritoire coworking office. Feeling stuck at the office, choose to move to Escritoire to get motivated.

WHICH MEMBERSHIP PLAN IS RIGHT FOR ME?

We have lots of flexible membership options for different productive styles. Our All Access membership is the right plan for most people.  As a Escritoire member, note that you have access to our private call boxes, which are soundproofed, single-person rooms that are great for phone or video calls. On All Access, work whenever and wherever you want.

If you plan to use conference rooms regularly, or if you want mail service or a dedicated locker built into your membership, we recommend the All Access Plus membership, which bundles all those extras in at a discounted rate.

If you are using Escritoire for a side project or for studying on nights and weekends, then check out our Nights and Weekends membership option, which is heavily discounted from our All Access membership. Finally, if you only need to use Escritoire once in awhile, day passes, and meeting space is available on an adhoc basis.

LOOKING FOR DEDICATED SPACE OR MEMBERSHIP FOR a TEAM?

We do have dedicated space available our location, and we tailor memberships to groups’ needs, bundling in conference room time as needed. Please email info@escritoireinc.ca  for more information.

WHAT PERKS AND BENEFITS DOES MY MEMBERSHIP INCLUDE?

Access to all Escritoire workspace

Clean, welcoming workstations and a variety of seating options

Fast, reliable, free wifi

Access to private call boxes

Unlimited color printing/scanning/copying

Free specialty coffee and tea

Reservable conference rooms, day passes, and guest passes at discounted rates

CAN I TRY IT BEFORE I BUY IT?

Absolutely. Everyone gets a free trial, which serves as a free first visit to the location. Sign up at www.escritoireinc.ca, and reserve your spot. No reservation needed.

DO I HAVE TO BE A MEMBER, OR CAN I JUST DROP IN?

Non-members may purchase a day pass for $30, which gives you access to Escritoire Coworking space for an entire day. You may also reserve conference room by creating an account and reserving the room. While onsite, you have access to all of Escritoire’s amenities, including free wifi, printing and scanning, and free coffee.

WHY DO I NEED TO SCAN IN AND OUT?

Your personal QR code should be scanned on the tablet every time you enter and leave Escritoire space. This allows us to track how many people are onsite and available spaces. It also allows your profile to show up on the location’s page for other members to connect with you (unless you want to remain private). If it’s your first time to Escritoire, the onsite host will be happy to assist you.

GENERAL

WHAT ARE THE PHONE RULES?

The main rule is to be conscientious and respectful of the people around you. Escritoire has call boxes for members to pop in and out as needed. In our social areas, short and quiet calls are OK, but otherwise a call box should be used.

DO YOU HAVE LOCKERS OR SOMEWHERE I CAN LEAVE MY STUFF?

Yes! We offer dedicated lockers at the location for $30/month for members, or as part of the All Access Plus membership. You can add a locker when you’re checking out!

DO YOU OFFER MAILING SERVICES?

Yes! We offer mail service at our location for $30/month for members or as part of the All Access Plus membership. We receive and securely store your mail, and let you know when it’s time to pick it up. You can add mail service when you’re checking out!

WHAT’S PARKING LIKE AT Escritoire?

We don’t have dedicated parking spaces for members at our location, so be sure to check online for street parking rules and parking garages in the vicinity. Check this map for available parking in the neighborhood.

CAN I BRING FOOD?

Yes. Bring us some, too.

CAN I BRING MY DOG?

We’d love to meet your dog (and cats!), but unfortunately, we have to ask that you leave them at home.

MAY I BRING GUESTS TO ESCRITOIRE?

Of course! It’s very easy to purchase a guest pass through your account and send it via email to your guest. The email will provide your guest with everything they need to spend the day at Escritoire, including a QR code to scan in upon arrival. If you reserve a meeting room, you are welcome to bring guests with you, and they do not need to scan in.

ACCOUNT

WHEN AM I BILLED?

You are billed each month on the same date you subscribed. For example, if you joined Escritoire on the 19th of the month, you’ll be billed each month on the 19th.

HOW DO I CHANGE Which PLAN I AM ON?

You can change your monthly plan online through the Plan tab of your Escritoire account. Log in to your account, select your plan of choice, and you’re all set. Upgrading takes effect immediately, and your new plan is prorated; downgrades take effect at your next billing date.

IS THERE A CONTRACT?

All memberships are month-to-month and automatically renew, unless you submit a cancellation request before your next renewal date.

HOW DO I PAUSE OR CANCEL MY MEMBERSHIP?

You may put your account on hold for up to 2-4 weeks every 6 months or cancel your membership entirely by reaching out to us at info@escritoireinc.ca. If you cancel your membership, the cancellation goes into effect at the end of your billing cycle, and unfortunately we cannot offer retroactive refunds for processed renewals. You can re-subscribe anytime by paying an initiation fee of $100, which is typically waived for your first subscription.

HOW DO I RESTART MY MEMBERSHIP AFTER PAUSING IT?

Welcome back! If we put your account on a temporary hold, your plan will automatically restart for you. If you cancel your membership, you can restart it by logging in and re-subscribing. You may need to pay an initiation fee if you cancelled your membership.

TROUBLESHOOTING

HOW DO I PRINT?

We’ve got you covered! Head to Escritoireinc.ca/print for instructions.

CAN’T FIND WHAT YOU’RE LOOKING FOR? SEND US AN EMAIL AT INFO@ESCRITOIREINC.CA AND WE WIll BE HAPPY TO HELP you!

Close

Book a Tour

Would you like to see our space before joining? Come and visit our coworking space. Please fill out the form and our manager will get back asap.